Shipping Policy for Mumu Stationery Shop
Effective Date: January 17, 2025

At Mumu Stationery Shop, we are dedicated to ensuring that your orders are processed and shipped in a timely manner. This Shipping Policy outlines the details regarding shipping options, delivery times, and related procedures for purchases made through mumustationeryshop.com.

1. Shipping Methods

We offer a variety of shipping methods to meet your needs. Shipping options and fees will be displayed during the checkout process. Available shipping methods include:

  • Standard Shipping: Delivery within 5-7 business days.
  • Expedited Shipping: Delivery within 2-3 business days.
  • Overnight Shipping: Next business day delivery (available for select locations).

2. Shipping Rates

Shipping costs are calculated based on the weight of your order, the shipping method selected, and the delivery destination. The total shipping cost will be displayed before completing your purchase at checkout.

3. Delivery Timeframes

  • Standard Shipping: Orders typically arrive within 5-7 business days, depending on the delivery location.
  • Expedited Shipping: Orders typically arrive within 2-3 business days.
  • Overnight Shipping: Next business day delivery (orders placed before 12:00 PM local time).

Please note that delivery times are estimates and may vary due to factors such as weather conditions, holidays, or shipping carrier delays.

4. Order Processing Time

  • Orders are processed and shipped within 1-2 business days after confirmation of payment.
  • Orders placed on weekends or holidays will be processed on the next business day.
  • We will send you an email notification with tracking details once your order has been shipped.

5. Shipping Locations

We currently offer shipping to the following locations:

  • United States: All 50 states, including Alaska and Hawaii.
  • International Shipping: We are working to expand our international shipping options. For more details on international shipping, please contact customer support at info@mumustationeryshop.com.

6. Order Tracking

Once your order has been shipped, you will receive a tracking number via email to monitor your package’s progress. You can track your order directly through the carrier’s website.

7. Shipping Restrictions

  • We are unable to ship to P.O. Boxes, APO/FPO addresses, or international addresses outside of the countries we support.
  • Certain items may be subject to additional shipping restrictions due to size or weight.

8. Shipping Address

  • Please ensure that your shipping address is accurate and complete.
  • Mumu Stationery Shop is not responsible for delays or issues caused by incorrect or incomplete address information.
  • If a package is returned due to an incorrect address, the customer is responsible for any additional shipping charges to resend the order.

9. Shipping Delays

  • While we strive to deliver orders on time, unforeseen circumstances such as weather, carrier delays, or high order volume during peak seasons may cause shipping delays.
  • If your order is delayed, we will notify you via email and provide updates as soon as they become available.

10. Lost or Damaged Items

  • If your package is lost or damaged during transit, please contact us immediately at info@mumustationeryshop.com.
  • We will investigate the issue and assist with filing a claim with the carrier or providing a replacement, depending on the situation.

11. International Shipping (If Applicable)

For international orders, the following may apply:

  • Customs Duties and Taxes: Any customs duties or import taxes are the responsibility of the customer and are not included in the shipping fee.
  • Shipping Time: International shipments may take longer to arrive due to customs processing.

12. Contact Information

If you have any questions or concerns about shipping, please contact us: